How secure is Idox Health Secure File Transfer?

All files are transferred across the network securely encrypted.

All files uploaded and temporarily stored on Idox Health Secure File Transfer are held on equipment owned and operated at Idox Health's own Data Centre.

All data is subject to Idox Health's and the country's Data Protection regulations and laws.

Idox Health Secure File Transfer is in no way a "cloud" service. Everything is stored (even temporarily) on equipment directly owned by Idox Health, and managed by its own IT staff.

All access to data is very tightly and strictly controlled by Idox Health. All accesses to data on Idox Health Secure File Transfer are logged and can be easily checked if you are ever concerned that a 3rd party might have gained access to your data.

Furthermore, uploaded data is only held on Idox Health Secure File Transfer for a maximum of 14 days, after which time it is automatically deleted. There is no "undelete" facility available at all. No backups are taken of the uploaded data (it's only a transitory stopping point), so no uploaded data ever moves off Idox Health Secure File Transfer itself onto other equipment or media such as backup tapes. After an uploaded file has been deleted, there is no way of recovering the file.